Last Updated: November 21, 2021
Collection of Personal Data
1. Personal Data you provide
a. ClearVector collects Personal Data when you submit information to us, such as through a contact form, a mailing list sign up form, a chat bot, an email, or a survey. Examples of this information include your name, address, email, phone number, or employer.
2. Personal Data ClearVector collects through social media
a. ClearVector collects Personal Data, such as contact details, from ClearVector pages on social media sites such as LinkedIn and Twitter (“Social Media”).
3. Personal Data ClearVector processes on behalf of customers
a. ClearVector processes data on behalf of our customers, in accordance with applicable agreements with our customers. We have no direct relationship with the individuals whose Personal Data we process on behalf of our customers. Any inquiry about this processing should be directed to your organization.
4. Personal Data ClearVector collects through your use of the Service
a. ClearVector collects, in some cases automatically, Personal Data when you use the Service. More specifically:
i. Log Data: Information that your browser or other software automatically sends when you visit a website. Examples of this include your IP address, operating system type, browser type, browser settings, the date and time, the referring page, and what you requested.
ii. Analytics Data: Information about how you use the Service. This information typically includes anything you view, click, or interact with.
iii. Location Data: Information about your geographic location derived from Log Data ClearVector collects.
v. Do Not Track (DNT): ClearVector currently does not respond to DNT signals.
Use of Personal Data
ClearVector uses Personal Data to:
1. Communicate with you
a. Investigate and respond to your inquiry or requests.
b. Send administrative information about for example, changes to our policies.
Market our products and services
a. Send you information about products and services we think might be of interest to you.
Provide our Service
a. Enable you to create an account, use the Service, and engage with customer success.
4. Improve our Service
a. Enable ClearVector to understand how you use the Service to provide future enhancements.
5. Develop new product and services.
a. Meet our legal obligations.
6. Secure our Service
a. Prevent fraud and abuse of our Service.
b. Ensure the security of our Service.
Sharing of Personal Data
ClearVector may share Personal Data in the following situations:
1. Vendors and service providers
a. We may share Personal Data with vendors and service providers such as cloud services, email newsletter services, marketing services, customer success services, and analytics services while these parties perform their services to us.
2. Legal purposes
a. We may disclose your Personal Data to comply with legal obligations or similar legal process, and to protect our rights, safety, property, your safety or the safety of others.
3. Business transfers
a. We may transfer or share any information we have about you in connection with a sale or transfer of any substantial portion of our business or assets.
4. With your consent
Protection of Information
ClearVector follows generally accepted practices to protect customer information and Personal Data from unauthorized access, disclosure, alteration, or destruction both in transit and after receipt. If you have any questions about the security of your Personal Data, please contact [email protected].
Retention of Personal Data
ClearVector retains Personal Data only as long as reasonably necessary to provide the Service, have a business need, or as required by law.
Users Outside the United States
By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to our facilities and servers in the United States.
Our Service is not directed to children who are under the age of 16. ClearVector does not knowingly collect Personal Data from children under the age of 16. Please contact ClearVector if you have reason to believe that a child under the age of 16 provided Personal Data to ClearVector through the Service, and ClearVector will take appropriate measures to investigate and address the issue promptly.
Links to other websites
Our Service may contain links to websites not operated or controlled by ClearVector (“Third Party Sites”). The information you share with Third Party Sites is governed by the policies and terms of the Third Party Sites, and not by any ClearVector policy or terms. By linking to a Third Party Site, ClearVector does not imply that we endorse or have reviewed these Third Party Sites. Contact the Third Party Sites for information on their policies and terms.
Your Data Privacy Rights
You may have rights under data privacy laws such as the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR). To exercise these rights, please contact ClearVector at [email protected].
Requesting Changes to Personal Data
To request any changes to your Personal Data, please contact ClearVector at [email protected].